Leader in the field of non-ferrous metals – HANSAE Co., LTD.
Quality
To provide customers with the best values by pursuing sustainability management.
“Efficient management of the resources and strict quality control based on the eco-friendly activities”
Objectives of quality management
Highest-quality product through the establishment of the quality management system
Guidelines of quality management
1. Provide our customers with products that satisfy their needs and expectations.
2. Carry out perfectly the constant quality assurance activities.
3. Provide the products at the right time and achieve cost competitiveness.
4. Make a habit of managing quality to earn the customer’s trust.
Quality management system
Constant improvement of the quality management system
Customer Satisfaction
The provision of resources Human resources Facilities Work environments
Management responsibility
Management support Customer-oriented Quality policy Planning and administration Management review
Product realization
Realization of process Customer process Design, development Production management Service operation
Measurement, Analysis & Improvement
Measurement and inspection Inadequate management Data analysis Improvement, development Test equipment control
Plans of quality management
Management of quality goals and indicators / External competitiveness improvement / Achievement of customer satisfactionPlans of quality management
Management of quality goals and indicatorsExternal competitiveness improvement
Achievement of customer satisfaction
Quality management activities
Organizational and facilities competitiveness / Active acceptance and application of customers requirements / Understanding, removing and improving the cause of faulty process / Innovation practiceQuality management activities
Organizational and facilities competitivenessActive acceptance and application of customers requirements
Understanding, removing and improving the cause of faulty process
Innovation practice
Quality management measurement
Customer satisfaction management / Checking improvement status of the quality indicators / Enhancement of organization's experise and training / Enhancement of facility efficiencyQuality management measurement
Customer satisfaction managementChecking improvement status of the quality indicators
Enhancement of organization’s experise and training
Enhancement of facility efficiency
Quality management improvement
Establishment and implementation of action plans to improve the quality indicators / Work process standardization and building problem-solving process / Increase activities for proposing improvement and TFTQuality management improvement
Establishment and implementation of action plans to improve the quality indicatorsWork process standardization and building problem-solving process
Increase activities for proposing improvement and TFT